- Order processing time is 1 - 5 days before item goes out for shipment. 

- Shipping typically takes 2 – 7 business days after your order has successfully been processed (please keep in mind that the delivery courier may have delays and that we have no control over that).

- If items are lost due to the customer providing an incorrect address, we are not responsible. The customer will also be responsible for the re-delivery fee. If items are lost or delayed in transit, please contact the postal service. 

Return & Refund Policy

Scented Creations 515 wants YOU happy!

If there is a quality issue with your merchandise please give us a call at 515.303.1906 or email us at scentedcreations515@gmail.com.

 


We will exchange any merchandise in its original condition within 30 days of purchase along with a copy of your original invoice. To be eligible for this, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Damaged Goods: If any of our items arrive in a damaged condition, a new item will be sent to the purchaser upon photographic proof of the damaged good. The purchaser does not need to return the item. Photos of the damaged items are to be forwarded to ScentedCreations515@gmail.com.

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